Livro de Reclamações

Welcome to the Complaints Book

Dear customer,

We would like to inform you that your feedback is fundamental to the continuous improvement of our services. This Complaints Book is at your disposal to record any dissatisfaction, suggestion or comment you may have about our service. Your right to complain is protected by law, and your opinion is a valuable tool in ensuring the quality and transparency of our service.

Your complaints will be treated with the utmost care and confidentiality and will be forwarded to our customer service department, which undertakes to respond as quickly as possible, within 12 to 48 hours.

Thank you for your co-operation and for taking the time to fill in this booklet. Your opinion is important.

Best regards,

Uhauu!

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